Frequently Asked Questions about the DX-E101

How do I know that my network card is being recognized by my system?

The best way to check it is by going to your system’s device manager. This is done by right clicking on the My Computer icon on your desktop and selecting the Properties option. On the new dialog box, select the hardware tab, then Device Manager. In this new window, there will be an option called network adapters. Your new DX-E101 should appear there.

Since I installed my new DX-E101 I can’t get online. What could be the problem?

First, ensure you have installed the drivers for your network card. Next, try plugging your DX-E101 on a different PCI slot. Once you have verified the DX-E101 is working properly using the Device Manager as described above, restart your computer.

Do I need to install drivers for my DX-E101?

Yes, you need drivers for your DX-E101. Windows XP automatically assigns drivers to your network card. For all other operating systems, you will need to install the drivers when the card is first installed and recognized by the system.

Can I download the drivers for my DX-E101?

Yes, you can download your drivers from our web page. They are available at http://www.dynexproducts.com/t-drivers.aspx and select the option Dynex DX-E101 PCI Network card drivers and manual .

If you are experiencing issues and the information available in User Manuals and Frequently Asked Questions did not address your question, please call 1-800-305-2204 for 24 x 7 x 365 support in the USA and Canada.