Warranty

If you purchased your Dynex product as new from one of the authorized retailers below, it comes with one of our standard warranties. First, use the site search capability at the top of the page to find your specific model, then navigate to the Support tab of the Product Detail page to review the warranty specific to your product.

Note: Most refurbished products (even if sold through an authorized retailer) are sold on an "As Is" basis without any representations or warranties of any kind, express or implied.

US/Canada Authorized Retailers

  • Best Buy
  • BestBuy.com
  • BestBuy.ca
  • Future Shop
  • Cowboom.com
  • Best Buy Private Market Place

If you purchased your product outside the US and Canada or at a retailer not listed above, contact the organization where you purchased the product for warranty information.

Looking to register your product?

There is no requirement to register your product with Dynex. For your convenience, if you purchased your product from Best Buy in the United States with a credit card, check or provided a Best Buy Reward Zone membership number, then we have a record of your purchase and nothing additional is required. However, we always encourage customers to keep a copy of their purchase receipt.

If you purchased your product in any other way or received your product as a gift, retain your purchase or gift receipt in a safe place. You will be asked to present your receipt/proof of purchase in order to obtain warranty service.