Frequently Asked Questions

  • Can I get replacement discs or a product key for the software that came with my Dynex product?

    Bundled software and related product keys were provided on a one-time basis with the purchase of your Dynex product. Unfortunately, replacement installation discs or product keys are not available through Product Support. You can purchase a full working version of your software, or consider searching on the Internet for similar software that's open source or freeware/shareware.

    If you've lost the discs but still have the product key, try downloading a demo version of the software from the software developer's website. Some demo versions of software can be upgraded to the full versions by entering a valid serial number. You can also ask them if they are willing to send you a new disc (media, shipping, and handling charges may apply).