Contact Us

We’re here to help. Our Support & Service section has tools to help you troubleshoot and fix common problems, including answers to the most Frequently Asked Questions. If you still can’t find what you need, here are some alternatives:

Email Us

Fill out the form to the right to send us an email message. We will respond to your inquiry within 72 hours.

Call Us

U.S., Canada, & Puerto Rico - 1-800-305-2204
Mexico - 1-888-882-7326
daily from 8 am - 9 pm CT.

China - 400-670-1020
daily from 9 am - 9 pm Beijing Time 北京时间.

Write to Us

7601 Penn Avenue South
Richfield, MN 55423-3645

Please do not mail any products or merchandise to this address. Any products received will not be repaired and/or returned, as repairs and returns under manufacturer warranty are handled by your local retail provider.

Media Inquiries

Dynex Public Relations
Phone: 1-612-292-NEWS (6397)
Please note that Dynex will not answer product support inquiries at this number.

Email Us

Note: Your email address is used only to let the recipient know who sent the email and to provide assistance in the event of a transmission error. Neither your address nor the recipient's address will be used for any other purpose. For additional information, see our Terms of Use.