We’re here to help. Our Support & Service section has tools to help you troubleshoot and fix common problems, including answers to the most Frequently Asked Questions. If you still can’t find what you need, here are some alternatives:
Fill out the form to the right to send us an email message. We will respond to your inquiry within 72 hours.
U.S., Canada, & Puerto Rico - 1-800-305-2204
Mexico - 1-888-882-7326
daily from 8 am - 9 pm CT.
China - 400-670-1020
daily from 9 am - 9 pm Beijing Time 北京时间.
Write to Us
7601 Penn Avenue South
Richfield, MN 55423-3645
Please do not mail any products or merchandise to this address. Any products received will not be repaired and/or returned, as repairs and returns under manufacturer warranty are handled by your local retail provider.
Dynex Public Relations
Phone: 1-612-292-NEWS (6397)
Please note that Dynex will not answer product support inquiries at this number.